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Korea-Taiwan Joint Workshop in Service Design

The 2013 International Forum & Workshops on Service Design

June 27, 2013

1:30PM-2:00PM

Registration

2:00PM-2:20PM

Opening Remarks – Taiwan Design Center

2:20PM-3:10PM

Keynote Speech:

Professor Yong Se Kim

Chair, Creative Design Institute, Sungkyunkwan University, Korea

Topic: Experience values and service design

Chair: Assoc. Professor Kevin C. Tseng, Director, Center for Innovation and Incubation, Chang Gung University, Taiwan

3:10PM-3:30PM

Coffee Break

3:30PM-6:00PM

Workshop at Taiwan Design Center

7:00PM-8:00PM

Dinner

8:00PM-

Social Event

Workshop 27-29 June 2013:

Professor Yong Se Kim

Chair, Creative Design Institute, Sungkyunkwan University, Korea

Subject: Experience value based service design for product-service systems

  1. E3 Value Concepts,
  2. Life-Cycle Steps for Products to Identify Target Values for Product-Service Systems
  3. Service Design with Context-Based Activity Modelling
  4. Customer Experience Management
  5. Affordance-Based Product Elements Design for Service Elements
  6. Service Design Software Tools

Capacity: about 30

Workshop Activities: Team-Based Small Project Design

Instructors: Prof. Yong Se Kim and 2 co-instructors/coaches

Chairs:

Assoc. Professor Kevin C. Tseng, Director, Center for Innovation and Incubation, Chang Gung University, Taiwan

Assist. Professor Tsai-Hsuan Tsai, Director, Exhibition and Research Division, Formosa Plastics Group Museum, Chang Gung University, Taiwan

Assist. Professor Yu-Hsiu Hung, Department of Industrial Design, National Cheng Kung University, Taiwan

June 28, 2013

9:30AM-10:20AM

Registration

10:20AM-10:40AM

Opening Remarks – Chang Gung University

10:40AM-11:10AM

Keynote Speech:

Assist. Professor Tsai-Hsuan Tsai

Director, Exhibition and Research Division, Formosa Plastics Group Museum, Chang Gung University, Taiwan

Subject: Memotree: Using online social networking to strengthen family communication

Chair: Assist. Professor Wenzhi Chen, Head, Department of Industrial Design, Chang Gung University, Taiwan

11:10AM-11:40AM

Keynote Speech:

Assist. Professor Yu-Hsiu Hung

Department of Industrial Design, National Cheng Kung University, Taiwan

Subject: Cultural Persona: A design tool to enhancing service design

Chair: Assist. Professor Wenzhi Chen, Head, Department of Industrial Design, Chang Gung University, Taiwan

11:40AM-12:00PM

Q & A

12:00PM-1:30PM

Lunch Break

1:30PM-6:00PM

Workshop at Chang Gung University

7:00PM-8:00PM

Dinner

June 29, 2013

9:00AM-9:30AM

Registration

09:30AM-11:30PM

Workshop at Taiwan Design Center

11:30AM-12:00PM

Presentation and Discussion

12:00PM-12:30PM

Panel Discussion and Award Ceremony

 

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